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Terms of Service

Last updated: 22 July 2026

Terms of Service – Pharmacy Weight Loss Gloucester

Pharmacy Weight Loss Gloucester | GPhC Registration No. 9012511 | Last updated: July 2026

These Terms of Service ("Terms") govern your use of Pharmacy Weight Loss Gloucester, a GPhC-registered online pharmacy weight loss clinic. By using our services, you agree to these Terms in full. Please read them carefully before proceeding.

1. About Us

Pharmacy Weight Loss Gloucester is a GPhC-registered online pharmacy (Registration No. 9012511) operating from Gloucester, UK. We provide online weight management consultations and prescription weight loss treatments to eligible patients in the United Kingdom.

2. Eligibility

To use our services, you must:

We reserve the right to decline or cancel any consultation or prescription request where eligibility criteria are not met. Providing false or misleading information may result in immediate termination of your account and could pose a serious risk to your health.

3. Prescriptions and Clinical Services

All prescriptions issued through Pharmacy Weight Loss Gloucester are subject to an independent clinical assessment by one of our qualified prescribers. Completion of a consultation does not guarantee that a prescription will be issued.

Our prescribers will only issue a prescription where it is clinically appropriate and safe to do so. Prescriptions are issued for personal use only and must not be shared with or transferred to any other individual.

You must inform us promptly of any changes to your health, medications, or circumstances that may affect your suitability for treatment. Failure to do so may put your health at risk.

4. Payment

All prices are displayed in pounds sterling (GBP) and include VAT where applicable. Full payment is required at the time of placing your order. We accept major credit and debit cards processed through our secure payment provider.

Payment is taken upon submission of your consultation. If our prescriber determines that treatment is not clinically appropriate, a full refund will be issued within 5–10 working days to your original payment method.

We reserve the right to amend pricing at any time. Any changes will not affect orders already confirmed.

5. Delivery

Once your prescription has been reviewed and approved by our pharmacist, your medication will be dispatched within 1 working day via tracked delivery. You will receive a tracking notification by email or SMS.

We are not responsible for delays caused by third-party couriers, incorrect delivery addresses provided by the patient, or circumstances beyond our reasonable control. It is your responsibility to ensure someone is available to accept the delivery or that a secure delivery location is arranged.

6. Cancellations and Refunds

You may cancel your order at any time before your prescription has been approved and dispatched. To request a cancellation, please contact us as soon as possible.

Once your prescription has been dispensed and dispatched, we are unable to accept returns or issue refunds for medication, in accordance with the Medicines Act 1968 and GPhC guidance on the return of dispensed medicines.

Refunds for declined consultations will be processed within 5–10 working days.

7. Medical Disclaimer

The information provided on our platform is for general informational purposes and does not constitute medical advice. Our services are not a substitute for a full face-to-face consultation with your GP or specialist. If you experience any adverse effects from your medication, stop use immediately and seek advice from a healthcare professional or call 111.

In the case of a medical emergency, call 999 immediately.

8. Privacy and Data

We handle your personal and health data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. Our full Privacy Policy is available on our website.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these Terms, please contact us through our website. Pharmacy Weight Loss Gloucester, Gloucester, UK. GPhC No. 9012511.